Eye Eco warrants to the original user that this product will be free from defects in material or workmanship for one year from date of purchase. This warranty does not apply to the eye cushions or moisture pads, which are replaceable, or apply to any product which has been subject to abuse, misuse, negligence or accident. If a covered defect should occur, please call 1-888-730-7999 for assistance.
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I purchased a set of you eye eco silicone sleep shields and one side has broken. Is there a way to fix it cheaply? I have a chronic dry eye and have been spending a lot of money to help with the pain and mucus. Your product works wonderfully at night now I just need the rest of my day pain free. I also have very bad vision. So the new sunglasses won’t work darn.
Thank you, Deb
Hi Deb,
I’m sorry about the silicone shield. Part of what makes it so comfortable is the fact it is so soft. We are happy to replace the shield for you under warranty. Would you please email me your address at suzanne@eyeeco.com? We will send it out tomorrow.
Thanks and have a great night. Suzanne