Do you need to replace the cartridges in the eyewear?
Yes. If you are using the eyewear daily, we suggest replacing out the cartridges every three months or so. There are two sets of cartridges included with the original purchase.

How does the Moisture Release Eyewear work?
The frame contains two removable cartridges. Before wearing, you soak the cartridges in water then return them to the frame. There is a tiny piece of foam inside the cartridge. The frame has foam cushions and a bendable bridge which, … Continue reading

Can I use the thermoeyes™ as a cold pack?
Yes. The cold therapies help relieve symptoms of eye allergies, puffiness and sinus pressure. When using the instant (blue) version of the thermoeyes™, place the gel pack in the freezer for 30 minutes. Be sure the gel pack is in … Continue reading

How do the instant thermoeyes™ generate heat?
The instant thermoeyes™ contain Sodium Acetate and a stainless steel disc. When the stainless steel disc is bent back and forth, it creates a sound or frequency, which changes the molecular structure of the sodium acetate from liquid to crystal. … Continue reading

Can I sleep with the thermoeyes™ gel packs?
We do not recommend sleeping with thermoeyes™. We recommend sleeping with the thick black foam pads that come with the goggles instead. The instant gel packs become hard when they cool down. Sleeping with them is not harmful, however it … Continue reading

My instant thermoeyes™ won’t generate heat, what do I do?
The thermoeyes™ need to be in their liquid state to generate heat. First check to see if the stainless steel disc inside the packet is moving around. If it is not, or if you notice ANY crystals inside the gel … Continue reading

Are the thermoeyes™ reusable?
Yes. The Instant thermoeyes™ are reusable approximately 100 times for heat and indefinitely for cold. After activating and using the instant thermoeyes™ for Moist Heat Therapy, boil the gel packs in a continuous rolling boil for two – three minutes. … Continue reading


